MoonGlow Software Privacy Policy

Effective January 1, 2014

Our Commitment To Privacy:

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the way your information is collected and used. Please read this privacy policy before using the site or submitting any personal information.

These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

The Information We Collect:

When you contact MoonGlow Software through the contact form you may voluntarily provide your email address. The email address is only required if you would like a response to your inquiry. The address is used to respond to your inquiry only and is not retained.

When you make a purchase from MoonGlow, the transaction will be handled by our secure payment processor, Fastspring. Fastspring does not share credit card or other confidential financial information with MoonGlow.

After the order has been completed, your name and email address will be used to generate a license key and send it to you.

MoonGlow does keep a record of all customers who have purchased a software product. This record will consist only of your name, email address, license key, product purchased and the purchase date. This information is stored in a secure in-house database and is not shared with outside parties.

How We Use Your Information:

Once you have been sent your license key the only time you will hear from MoonGlow is to inform you about product updates, and then only if you have indicated that you would like these notifications during the check out process. You may un-subscribe from these update notifications at any time by clicking the un-subscribe link at the bottom of each email.

MoonGlow Software keeps your personal information in the strictest confidence. email addresses are used only to answer inquiries we receive and fulfill orders. Such addresses are not used for any other purpose and are not shared with outside parties.

Use of Cookies and Other Tracking Technology:

The MoonGlow web site does not use cookies in any way.

Our server logs gather information such as browser type and operating system, tracking the number of visitors to the website, and understanding how visitors use the website. Personal information cannot be collected via tracking technology such as server logs.

How To Contact Us:

Should you have other questions or concerns about these privacy policies, please feel free to contact us.